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Performance Improvement Procedures (PIPs) at Work

Updated: Nov 28, 2024

If you’ve been informed that you’ll be placed on a Performance Improvement Plan (PIP), it’s essential to understand your rights and how to approach the situation strategically. PIPs are typically initiated to address concerns about an employee’s performance, but they can also be used as a tool to encourage resignation or set the stage for dismissal.


This guide outlines what a PIP involves, your rights during the process, and how you can negotiate a fair outcome, including a potential settlement agreement, if you believe the process is unfair.

PIPs

What Is a Performance Improvement Plan (PIP)?


A Performance Improvement Plan (PIP) is a formal document that outlines specific work-related objectives or Key Performance Indicators (KPIs) you’re expected to meet within a set timeframe. These objectives are designed to address areas where your employer believes your performance needs improvement.


Characteristics of a Fair PIP:


  • Realistic and Achievable Goals: Objectives should be attainable within the specified timeframe.

  • Aligned with Your Job Role: The targets must be relevant to your qualifications and job description.

  • Clear and Measurable: Goals should be quantifiable, so progress can be objectively assessed.

  • Prioritized: If there are multiple objectives, they should be ranked in order of importance.

  • Transparent: The PIP should clearly state the specific shortcomings it aims to address.

Smart KPI

A typical PIP lasts between 30 to 90 days, during which your performance is monitored and assessed.


Your Rights During a PIP


Employees undergoing performance improvement procedures have several rights that employers must respect throughout the process.


1. Before the PIP Starts

  • Transparency: You have the right to know why you were selected for the PIP.

  • Fair Evaluation: Ensure that the decision to place you on a PIP is based on factual performance issues and not personal bias or discrimination.


2. During the PIP

  • Input in Plan Creation: While not mandatory, some employers involve employees in creating PIP objectives. If invited, ensure the goals are fair and achievable.

  • Support from Your Employer: Your employer should provide necessary training or resources to help you meet the objectives.


3. After the PIP

  • Right to Appeal: If the process results in disciplinary action or dismissal, you can appeal the decision, particularly if the PIP was unfairly implemented or unrealistic.


What to Do If the PIP Is Unfair


If you believe the PIP is being used unfairly or designed to make you fail, take the following steps:


1. Request Adjustments

If any goals are unrealistic or unattainable due to factors beyond your control, formally request revisions. Document these requests to create a record of your concerns.


2. Document Everything

Keep records of all communications, meetings, and feedback related to the PIP. These documents may serve as evidence if you need to challenge the process.


3. Seek Legal or Professional Advice

If you suspect the PIP is being used as a tactic to push you out, consult:

  • An employment solicitor for tailored legal advice.

  • A union representative, if applicable.


Considering a Settlement Agreement


In some cases, a PIP may indicate that your employer prefers you to leave rather than continue in your role. This situation can present an opportunity to negotiate a settlement agreement.


What Is a Settlement Agreement?


A settlement agreement is a legal document where you agree to leave your job in exchange for financial compensation and other benefits, such as a positive reference.


When to Consider a Settlement Agreement


  • Eroded Trust: If the PIP has damaged the relationship between you and your employer.

  • Unfair Treatment: If you believe the PIP is designed to force your resignation.

  • Better Opportunities: If you’re ready to leave and pursue new opportunities.


How to Negotiate a Settlement Agreement


1. Propose a Resolution

If you believe leaving is the best option, you can send a Without Prejudice letter proposing a settlement. This means your offer can’t be used against you in a tribunal.


2. Highlight Mutual Benefits

Emphasize how a settlement benefits both parties:

  • Avoids Conflict: Reduces the risk of a tribunal claim.

  • Saves Time and Costs: Eliminates the need for the employer to invest further resources in the PIP.


3. Include Key Terms

When negotiating a settlement, consider requesting:

  • Compensation: Equivalent to the wages you’d earn during the PIP and your notice period.

  • A Positive Reference: Essential for your future employment prospects.

  • Non-Disclosure Agreement: To protect your reputation.


Understanding Employer Intentions


If your employer initiates a PIP, they may also hint at a settlement agreement during a meeting or through a protected conversation.


  • Protected Conversations: These discussions allow your employer to propose a settlement without the risk of the conversation being used as evidence in legal proceedings.

  • On-the-Record Conversations: If no PIP or performance concerns have been documented previously, the offer may not be legally protected, giving you stronger negotiating leverage.


Stay or Leave: Weighing Your Options


Being placed on a PIP often creates a dilemma:


Staying

  • Pros:

    • You retain your job and have the opportunity to prove yourself.

    • Successfully completing a PIP can rebuild your confidence and standing within the company.

  • Cons:

    • The process may strain your relationship with your employer.

    • Your future at the company might remain uncertain.

Leaving

  • Pros:

    • You can negotiate a fair settlement and move on to new opportunities.

    • Avoids the stress and potential conflict of the PIP process.

  • Cons:

    • Requires careful negotiation to secure a strong financial exit.


Performance Improvement Plans (PIPs) can be a tool for growth, but they can also be misused to pressure employees into resigning. By understanding your rights, documenting your experience, and considering a strategic approach, you can protect yourself and potentially turn the situation to your advantage.


If you’re facing a PIP or considering a settlement agreement, consult a specialist employment solicitor to ensure you’re making informed decisions.




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